Pricing and credit terms
What are Form Agency's rates?
At Form Agency, we prioritise fair and transparent pricing for our design services. Our pricing is tailored to each project based on factors such as its scope, complexity, and specific requirements. We believe in providing value for our clients' investment by delivering high-quality design solutions that meet and exceed their expectations.
We take pride in working with a diverse range of clients, from local smaller businesses to multinational corporations. Whether you're a start-up looking to establish your brand presence or a global enterprise seeking innovative design solutions, we're here to assist you. Our pricing structure ensures clarity and eliminates any hidden fees or surprises.
If you would like to receive a quote for your project or discuss pricing options further, please don't hesitate to contact us. We're here to assist you and provide clarity on our pricing.
Do you charge account handling fees on top of the designer’s hourly rate?
Account handling fees are applicable for larger projects such as website management, brand creations, and retainer contracts. These projects require a dedicated account handler to oversee every aspect of the project, ensuring smooth progress and effective communication between the client and our team.
For smaller projects, such as internally designed advertising campaigns or social media posts, account handling fees may not be applied.
Quotations
Prior to initiating any design work, we provide a detailed quote outlining the agreed-upon price for the project. This quote is based on factors such as the scope of the project, its complexity, and any specific requirements you may have discussed with us. We can also itemise different areas of the project, allowing you to choose which aspects to proceed with based on your priorities and budget.
By providing a comprehensive quote upfront, we ensure that both parties are clear on the project's cost and what is included in the service. This allows you to make an informed decision and budget effectively for your design needs.
Our goal is to establish a collaborative relationship with our clients from the outset, ensuring that we deliver exceptional design solutions within the agreed-upon budget. If you have any questions about the pricing process or would like to discuss different options for your project, please feel free to reach out to us. We're here to assist you every step of the way.
Do you offer discounts on projects?
While we believe that our pricing reflects the value we offer for the quality of work we produce, we also understand that budget constraints may vary across different industries and organisations. Therefore, we review each project on a case-by-case basis and strive to find solutions that work for both parties.
While we may not offer standard discounts, we are open to discussing pricing options and finding ways to accommodate your budget constraints whenever possible. Our focus is on delivering exceptional value and ensuring that our clients receive the highest quality of service, regardless of their budget.
We invite you to explore our case studies on our website to see the results we've achieved for our clients. If you have specific budget considerations or would like to discuss pricing options for your project, please don't hesitate to reach out to us. We're here to help and find a solution that meets your needs.
Retainers
Retainer contracts offer a convenient way to streamline your design budget and access ongoing support for your projects. At Form Agency, we provide retainer options that allow you to benefit from reduced hourly rates, starting at a minimum guaranteed commitment of 45 hours per month.
Our retainer contracts are designed to provide flexibility and consistency in your design needs, with the duration of the contract set for a minimum of 12 months. By committing to a retainer agreement, you can save money over the course of the year and ensure priority access to our design services whenever you need them.
For more information on the specific discounted rates available through our retainer contracts and to discuss how they can benefit your business, please don't hesitate to get in touch with us. We're here to provide personalised guidance and help you find the right solution for your design needs.
Do I need to provide a signed order to proceed?
For new clients, we require a signed order before proceeding with the project. This formal agreement outlines the terms and conditions of the project, including scope, deliverables, and pricing. By signing the order, you confirm your commitment to engaging our services, and it provides us with the necessary authorisation to begin work on your project. This helps ensure clarity and mutual understanding of the project's requirements from the outset. If you have any questions or concerns about the order process, please feel free to reach out to us. We're here to assist you every step of the way.
What are Form Agency's payment terms?
Our payment terms are outlined in our proposal, which we provide before starting any project. For new clients, the typical payment arrangement involves a deposit upfront, with the balance due upon completion of the project. This initial deposit secures your project's slot in our schedule and covers initial expenses.
Once you become an established ongoing client with a good payment record, we may offer credit terms for future projects. However, please note that in some cases, we may require credit checks before accepting a project for design.
Can I cancel a job after it has been started?
We understand that circumstances may arise where a project needs to be cancelled. If a job is cancelled after the design process has commenced, you will be charged for the time spent on the project up to the point of cancellation, based on the agreed hourly rate. This policy will be clearly outlined in the terms and conditions of the acceptance to start order.
Our aim is to be transparent and fair in our dealings with clients while ensuring that our team's time and resources are respected. If you have any questions or concerns about our cancellation policy or would like more information, please don't hesitate to reach out to us. We're here to assist you and address any queries you may have.
We aim to establish clear and mutually beneficial payment arrangements to ensure a smooth and transparent process for both parties. If you have any questions about our payment terms or would like more information, please don't hesitate to reach out to us. We're here to assist you and address any concerns you may have.